Can I monitor my smart meter on my phone?
Well just like an in-home display, with E. ON See you can view how much energy you’re using and how much you’re spending in near-real time. But because it’s an app on your smartphone, you can easily check it whenever and wherever you are.
Do smart meters work on Wi-Fi?
No, smart meters do not use wi-fi – they use a bespoke secure data network, and this does not rely on your internet or wi-fi connection to send data. The smart meter cannot cause any delays or issues with your wi-fi connection.
Can I get data from my smart meter?
The only data we receive from your smart meter, and the only data we would share, are your meter readings, supply numbers, and meter serial number. If we ever need to share your data with anyone else, we’ll always contact you to let you know.
Do smart meters need reading?
You don’t need to take any readings with a smart meter, it will do that automatically. But if you want them for your own peace of mind, you can still get them.
How do smart meters send data?
How Do Smart Meters Communicate? Smart meters communicate by way of two wireless networks: the home area network (the HAN) and the wide area network (the WAN). Like computers sync with printers, the HAN links with the devices in your home and transmits encrypted energy data to an electricity meter.
How do smart meters send data to supplier?
You won’t have to take any meter readings manually – your smart meter will send automatic readings to your energy supplier via the secure smart data network which is solely for smart meters. This works in a similar way as other wireless systems but does not use the internet.
How often do energy companies have to read meters?
Traditional meters won’t send your meter readings to your supplier automatically. So you’ll need to send them, or contact your energy supplier for help if you are unable to do so. We recommend that you submit meter readings every month, or every three months as a minimum.
Do electric companies have to read meters?
By law, energy suppliers only have to read your meter once every two years. Some energy suppliers may visit more often, while others may request that you send them readings.