How do I speak to an Optus operator?
Ask us how on 1800 555 937.
Why is my Optus network not working?
Visit Check Network Status > Outages > Fixed Outages to see any known issues with our network in your area. Check your account balance and due date. If it is overdue, your service may be restricted. See Report a payment / restore your service.
How do I contact Optus NBN?
Call 1300 652 080 to speak with an Optus nbn expert.
How do I contact Optus complaints?
If your complaint is of this nature, please call us on 133 937. If you feel your complaint is urgent and requires priority for any other reason, please speak with a Customer Service representative who will do their utmost to assist.
How do I report a landline fault Optus?
Call us on 13 13 44 (Open 24/7).
How do I reset my Optus network?
Android network reset
- Open the Settings app.
- Tap General.
- Tap Reset.
- Tap Reset Network Settings.
How do I complain to Optus?
BY ONLINE FORM: Fill out your details on our online complaints form (http://www.optus.com.au/ complaints). Your case will then be assigned to dedicated case manager, who will get in touch with you within 2 working days.
Is Optus Australian owned?
Singtel Optus Pty Limited (commonly referred to as Optus) is an Australian telecommunications company headquartered in Macquarie Park, New South Wales, Australia. It is a wholly owned subsidiary of Singtel. Optus is the second-largest wireless carrier in Australia, with 10.5 million subscribers as of 2019.
How do I fix My Optus nbn?
If you are connecting to the internet via WiFi, try the following steps.
- Check that WiFi is on: Check your WiFi light.
- Reset the connection: Turn your modem and your computer off and leave them off for 60 seconds.
- Connect via ethernet cable.
What to do if nbn not working?
Turn off power to the nbn™ connection box and contact your phone and internet provider. Alternating red/blue There may be a line fault, such as an off-hook telephone. Disconnect all non-compatible devices from telephone wall sockets. If that doesn’t work, contact your phone and internet provider.