How do I change the battery in my PINsentry?

Replacing them is easy – you’ll need four LR44 (1.5V) batteries and a small screwdriver. Use the screwdriver to remove the screw on the back of your PINsentry, and then take off the battery cover. When you replace the batteries, just make sure you put them in the right way up.

Why is my Barclays PINsentry not working?

You may have inserted the wrong card. Please pull the card out, check and try again. If your card’s damaged, or if the chip is bent out of shape, you’ll need to order a new one. You may have an incompatible card with the PINsentry device.

Why is my mobile PINsentry locked?

You get three chances to enter your PIN correctly – after that, your debit card will be locked. To unlock your PIN, you need to visit a cash machine. You also need to know the correct PIN.

What batteries are needed for Barclays PINsentry?

If the batteries in your PINsentry have run low, you can either get a new card reader or replace the batteries. You’ll need: 4 batteries (LR44 1.5V)

How do I get a new PINsentry from Barclays?

To get started, visit Online Banking – then select ‘Order PINsentry card reader’ or ‘Upgrade to PINsentry’, under ‘Order’ in the ‘Service centre’ menu. If you haven’t registered for Online Banking, you can register here. Watch our video to see how to register for the app or upgrade basic access with PINsentry.

Why is my mobile PINsentry not working?

You’ll need to generate a new Mobile PINsentry code if the one you have isn’t working in Online Banking. Make sure that you generate the code just before you’re going to use Online Banking, as it only works for a limited time. You should also check that the time and time zone on your phone are correct.

What batteries does Barclays PINsentry?

How do I charge my card reader?

Your card reader can be charged using the USB cable included with the packaging of the card reader. If you misplace that one, you can use any USB cable to charge your card reader.

How do I replace my Barclays PINsentry card?

If you’ve lost your PINsentry, or it’s been stolen, you don’t need to report it, just ask us for a new one. As it’s not linked to your account, there’s no risk of fraud. You can order your replacement, by contacting our Customer Services Team.

Can I log into Barclays without PINsentry?

You can also access Online Banking without PINsentry by setting up a memorable word and passcode to log in with and: See your balances. Transfer money between your Barclays accounts.

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