How do I submit a support ticket to Microsoft?

To open a support request, click “Support” from the primary navigation ribbon and then click the “Open a support request” button at the top of the page. Start by completing the New Support Request form. Select your product and describe the issue. Describe the severity of the issue and level of support required.

How do I respond to a Microsoft support ticket?

If you can find the last email that you received from our Support Team, you can simply reply to it and provide the update about your concern. If you are having a hard time looking for the email, you can call them, provide your support ticket number and then inform them about the status of your issue.

How do I open a ticket with Microsoft Premier Support?

Navigate to and sign in with your Microsoft Access ID email credentials associated from invitation email.

  1. Enter the Microsoft Account Windows Live ID that you associated with your Services Hub account.
  2. Confirm you have access to a Workspace to open cases.

How do I check my Microsoft ticket status?

Go to the Microsoft 365 admin center at

  1. Select Show all > Support > View service requests.
  2. From here, you can export, search, or filter your service requests and see current statuses:
  3. Select a service request to see its case notes and history:

Is there a customer service number for Microsoft?

(800) 642-7676Microsoft Corporation / Customer service

What is Microsoft Premier Support?

Microsoft Premier Support for Partners offers complete, end-to-end managed support across the full Microsoft platform to meet your complex needs, expand your capabilities in the cloud, and collaborate more strategically with Microsoft.

How do I check my Microsoft support request?

To review, manage, or update Microsoft Support requests, click on “Manage all support request” in the blue banner. Expand a Support request to see the details of a support request.

How do I open a Microsoft service request?

Open an online request Go to the Microsoft 365 admin center, choose Support > New service request.

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