How do I talk to Delta customer service?
To speak with a representative about a new or existing reservation, call 800-221-1212. If you are a Medallion® Member, check the Contact Us section in the Fly Delta mobile app for your dedicated phone line. If you are a SkyMiles member, have your SkyMiles account number available to expedite your call.
How do I claim baggage damage on Delta?
If you feel your baggage was damaged during a flight, bring it to the Delta Air Lines Baggage Office immediately after arrival. All damages must be evaluated in person by a Delta representative at the baggage service office. A Delta representative will direct you to fill out a damaged bag form if needed.
How can I track my luggage?
Tracking Online. Visit your airline’s website and go to the “Tracked Baggage” page. Sign into your account on your airline’s website, and go to the “Baggage” section of the website. Then, click on “Track Checked Baggage.”
How do I claim for damaged luggage?
Head to the baggage claim office immediately if possible. You have up to 24 hours to report a claim for domestic flights and seven days for international flights on most carriers, though policies vary by airline. Southwest and JetBlue require claims within four hours; Frontier, 12 hours.
Does Delta have a chat line?
All customers can chat with a Delta Virtual Assistant or a live Reservations specialist on delta.com to get quick answers to frequently asked questions by visiting our Need Help page.
Do airlines reimburse for damaged baggage?
Airlines are responsible for repairing or reimbursing a passenger for damaged baggage and/or its contents when the damage occurs while the bag is under the airline’s control during transportation (subject to maximum limits on liabilities).
Are Delta baggage fees refundable?
Customers who paid a bag fee may be eligible for a rebate in the form of an electronic travel voucher (ECTV) in the event you do not receive your bag within the first 12 hours from reported delay. Simply complete the form below to request your rebate.
How do I check my baggage on Delta?
Within 24 hours of your departure, you can check in and notify Delta of the number of bags you will check on delta.com or on the Fly Delta app. If you’ve already checked in, drop your bags at Baggage Drop. You may also check in and pay for bags at the airport.
How do I file a claim with Delta?
Through a toll-free telephone number (800-325-1999). Upon request, through our telephone reservation system (800-221-1212). On delta.com at Flight Status & Updates.