What is directional communication?
Directional communication Organizational communication is directional. This means that the way we communicate changes depending on the position of the person we’re talking to. There are three types of directional communication: downward, upward, and horizontal/lateral.
How many directions are there in communication?
Direction of Communication flow in an Organization Within organizations, there are three directions in which communications flow: downward, upward and laterally (horizontal). Downward communication involves a message travelling to one or more receivers at the lower level in the hierarchy.
What are the approaches to communication?
Encoding and decoding are considered as the crucial moment in communication. It is not necessary that audience receive message or understand it as intended. Rather, messages are polysemic and it is receiver who draws meaning that depends upon his/her cultural and context.
What are the examples of downward communication?
Forms of downward communication may include notes, notices, memos, telephone conversations, voice mails, emails, or face-to-face conversations. Important Hint! Important to point out is that downward communication does not occur only in format of oral or face-to-face contact; it also spread in written format.
What are the formal and informal directions of communication?
Formal communication is also known as official communication and informal communication is also known as grapevine communication. Examples of formal communication are – business letters, reports, orders, etc. while examples of informal communication are face-to-face communication, telephonic conversations, etc.
What are the 5 types of downward communication?
Katz and Kahn’s typology breaks downward communication into five distinct types: job instructions, job rationales, procedures and practices, feedback, and indoctrination.